May 2015 | Northboro Local First

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Archive: May 2015

  1. Get to Know Lisa Albano-Selzo of Decorum

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    Decorum Design is located at 300 West Main St logdecorum oin the Fox Meadow plaza in a little building on the right that looks like a barn, where light brings space to life.

    Tell us about your background and how Decorum came to be?

    I am a lifelong resident of the Worcester area, and have over 30 years of lighting and design experience. I am a graduate of Notre Dame Academy, Becker College and a Certified Lighitng Associate with the American Lighting Association. I decided to venture out on my own when my dear friend and employer (Lightlab), Joey Martucci passed away.  I wanted to then continue to offer clients the same customer service and  the experience of a professional with both technical and decorative knowledge that customers deserve.

    With both family , friends and a supportive business partner (Lisa N.), I was able to make my dream a reality.

     

    Decorum Interview imageWhat inspires you?

    Everything inspires me.  I find inspiration all around me.  From people to color to architecture.

    What do you love about owning a small business?

    I love that I have an opportunity to create environments for people by displaying options that mix their personal tastes.  I love the challenge and having the creative freedom.

    Why did you choose Northboro for your business location?

    I chose the location in Northboro because it was the comfortable environment for me to start this venture. I left a very busy city street and needed the serenity of a more serene and relaxed neighborhood.  It felt right the minute I walked in.

    pasteryshopWhy do you feel that supporting local businesses is important?

    Local business has always been my choice personally and professionally. I have always worked for family owned businesses.  I would always support the local business for better customer service and knowledge.

    Being local and small, tell us what you feel is the most important element to customer service? 

    Trust is the most important element.

    Quick-fire Round

    • My first job was:  YMCA-Worcester
    • My favorite movie is:  Moonstruck
    • I cannot live without:  Sunshine
    • Beach or mountains: Beach
    • The best advice I ever received is: Never be an order taker, be an educator
    • A cause I care deeply about is: Children’s Hospital Boston

     

     

    Photo’s by: Maranto Studios

     

  2. Get to Know Jennifer Briggs Jenkins of J Briggs & Co

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    J Briggs & Co is located at 300 Main St, Building E in the Fox Meadow plaza all the way in the back in a super cute little studio where all her creativity comes to life.

    Tell us about your background and how J Briggs & Co came to be?

    I have been making some form of jewelry since I was around 5 years old.  Friendship pins for your shoes, knotted bracelets and beads strung on fishing line eventually bloomed into a career in gemology, custom jewelry and the client relationships that make my job so inspiring.  After college I worked in jewelry stores as well as corporate America- and it was a good lesson on what I was pretty sure I did not want to do for the long term. I enjoyed both, but my passion was in the jewelry I was designing for friends and family on the side.  I always found a way to have my jeweler’s bench, even in the smallest of apartments.  My husband Jared (boyfriend at the time) even sacrificing garage space for my tools- I knew he was a keeper! J Briggs & Co was incorporated in 1997 and has had a brick and mortar in Northboro since 2010.

     

     

     

    What inspires you?

    So many things. Nature has always been a never-ending source of inspiration.  When I see a nut or a flower (sometimes even a bug!)- my mind automatically transforms it to a pendant or ring with gems to match the colors.

    People are my other source. Sometimes it will be their style, I can visualize what would look great on them. But occasionally it is their energy that they bring – that source of inspiration that is not visual, but a feeling you get from being around positive, creative people.

    What do you love about owning a small business?

    At this stage in my life, I love having the flexibility to be available to my kids that being a small business owner permits. I have tried very hard to structure my business so they can be involved and I can be home when needed- that would be much harder to do working for someone else. But I also think it has been a great learning experience for my boys.  They see how hard you have to work and the passion and persistence required to make progress.

    flower-medley-2015

     

    Why did you choose Northboro for your business location?

    At the time, it was more about the space I chose and it being close to our home in Shrewsbury. But having been there for over 5 years, I have developed an appreciation for the Northboro business community. It is really strong and provides much needed support.  There are many fantastic businesses and owners  – I am proud to be one of them!

    Why do you feel that supporting local businesses is important?

    Small business is a vital aspect to the American way of life as well as providing jobs and playing an important role in the economy.  It is also hard, and often requires taking huge risks. I truly enjoy giving business to people that I know are providing the best product or service they can.  Most are 150% vested and it translates into a better customer experience.  Imagine a town with no small business- there would be much less character or sense of community.

    Being local and small, tell us what you feel is the most important element to customer service?

    Learning the customer’s needs, and delivering them with respect and a smile!

    Do you have a favorite customer story you want to share?

    I can’t pick one no matter how hard I try!  There are so many wonderful stories. From tears of joy when they see the piece for the first time, creating a ring with 3 generations of diamonds, getting roses from a client in California because she was so happy.  I am incredibly lucky to be a part of special milestones in my client’s lives, it makes almost every job a story to remember!

    Quick-fire Roundfilgiree-dia-rg-yel-larg-dia

    • My first job was: When I was 14 I worked at Two Turtles Pet Center in Akron, OH
    • I cannot live without: My family (puppies included) & Evernote
    • Beach or mountains: It’s a tie
    • The best advice I ever received is:  Don’t lie- you will eventually get caught! (my dad when I was around 10)
    • A cause I care deeply about is: Veterans. They deserve more.

     

     

    Photo’s by: Maranto Studios & Jennifer Briggs Jenkins