July 2015 | Northboro Local First

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  1. Meet Lisa Oates From Treasure Chest & Sassy You

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    TChest logo

    The Treasure Chest Company is located at 269 West Main St in the Kendall Square Plaza. A fabulous boutique without the high boutique prices. You never know what you’ll find… at the Treasure Chest!

     

    Tell us about your background and how The Treasure Chest/Sassyyou.com came to be? 

    The reason why I am in the fashion business is because of my Nanny Rose.  Since I was a little girl I used to go to Canada & my Nanny owned a beautiful boutique.  When I would visit I would go to her store and try on the cloths. I always wanted to help the ladies find stunning outfits!TChest-005

    What inspires you? 

    Finding beautiful clothing at great prices.  It’s all about the hunt & seeing if my customers love it as much as I do!

    What do you love about owning a small business? 

    For The Treasure Chest, it is interacting with my customers who now have become my friends.  For Sassyyou.com, it’s working with local college students and watching them grow and learn different aspect of business.  Listening to there ideas and inspiring them grow as an individual.

    Why did you choose Northborough for your business location? 

    Our first location was in Shrewsbury. As we started to grow and look for a new location, we wanted to stay in Shrewsbury for the community.  A friends told us about Kendal Sq. in Northborough. When we walked into the space I felt at home, there was a great vibe with urban living upstairs and retail below. We love all the windows and the natural light.  Northborough has welcomed us with open arms!

    TChestWhy do you feel that supporting local businesses is important?

    America was built on local businesses and I truly believe we must keep this alive for the future of our children and our country.  As a small business we try to purchase brands “made in the USA” and we also support women owned businesses by selling their brands in our store and on our website sassyyou.com.

    Being local and small, tell us what you feel is the most important element to customer service? 

    The most important element to customer service in the clothing business is honesty.  If an item does not look good on a client I tell them.  I would rather not have the sale and gain there trust because trust is golden.

    Do you have a favorite customer story you want to share? 

    I have a couple but the one that sticks out the most is when I first opened 6 years ago a customer came in and she was very unsure of herself. She was on a limited budget, so I worked with her to find the perfect outfit because she was going on a date for the first time in 2 years.  Three days later she came in with a bottle of wine and a card thanking me for making her feel so beautiful.   It is women like her that make me LOVE my job!

    TChest-001Quick-fire Round

    •         My first job was: Selling vacuum cleaners
    •         My favorite movie is: Pretty Women
    •         I cannot live without: My family
    •         Beach or mountains: Beach
    •         The best advice I ever received is: Treat people the way you want to be treated
    •         A cause I care deeply about is: Any cancer foundation. I lost both my parents to cancer

     

    Photo’s By Joyce Maranto of Maranto Studios

  2. Meet Aaron Hutchins From Hutchins Law, P.C.

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    296393_466486803384136_20529484_nHutchins Law, P.C. is located at 6 Maple Street, Suite 201 in Northboro.  Serving the local community needs of Northboro, Southboro, Westboro and other surrounding towns. Experience in Family Law, Divorce Law & Civil Litigation.

     

    Tell us about your background and how Hutchins Law, P.C. came to be?

    Before I attended law school and became an attorney, I worked as a French teacher in a few local school systems, as well as running a small interior window coverings business in the Tri-state area of NY, NJ and CT for several years. Both of these brief careers enhanced the legal training I received and enabled me to easily transition into opening and running my own law firm. Working in the legal field was always the ultimate career aspiration. On the other hand, starting my own law firm wasn’t part of the plan, but when I graduated at the height of the recession in 2008, I discovered that not a lot of firms were hiring. Fortunately for me, that period of economic decline was a personal blessing in disguise. Had I been hired by a firm, I definitely would have missed the majority of my daughter’s school and athletic events, which I otherwise have been able to incorporate into the schedule I set for myself, to say nothing of the countless hours I would have spent commuting, versus the quarter mile distance between home and office that I currently enjoy.

    What inspires you?

    As an attorney, I’m inspired by colleagues and clients willing to negotiate settlements as opposed to drawing battle lines and going to trial. Personally, I’m inspired when I witness or read about acts of service, compassion or sacrifice. Bottom line: I’m inspired when people do right by each other.

    What do you love about owning a small business?

    I love setting my own schedule, choosing the cases I want to work, providing an employment opportunity for someone else, building the community around me, and getting to know more of the local residents.

    Why did you choose Northborough for your business location?

    I’ve lived in Northborough since 1980. I am a product of the Northborough school system. My parents still reside in Northborough. The decision to build my law practice in Northborough was an easy one. Northborough is my home.

    Why do you feel that supporting local businesses is important?

    Quite honestly, the big businesses, or the big firms (in my case), have more than enough of their fair share of the economic pie. When I read about the bonuses corporate executives or managing partners receive, I’m disappointed. The products or services offered by large businesses or firms aren’t necessarily less expensive or better than those offered by the rest of us. I’m all about the Davids in their battle against the Goliaths of the world.

    Being local and small, tell us what you feel is the most important element to customer service?

    Integrity. Regardless of your product or service, I think every consumer or client just wants to know and feel that the business has been, and will continue to be honest with them. Price gouging, hidden fees, cryptic packaging – it’s repulsive the way some businesses try to squeeze us for every extra cent we have, mislead us with clever marketing ploys or package their product in ways that disguise deficiencies.

    Do you have a favorite customer story you want to share?

    My website is replete with happy client testimonials for the work I’ve accomplished. I encourage others to visit the site and browse through the various legal journeys I’ve navigated. I just added this testimonial today from a client who hired me to help them accomplish an adoption:

    “We owe a debt of gratitude to Attorney Hutchins for his services and guidance during our adoption petition. He steered us swiftly and assuredly through the process – we always felt in good hands. We are now officially a family, and a very happy one! Thanks again.”

    Quick-fire Roundhutchins-3750

    •         My first job was: Newspaper carrier for the Telegram & Gazette
    •         My favorite movie is: I don’t have a favorite movie – but the most influential movie in my early life was the Rocky series. It taught me to keep getting up when life knocks you to the canvas.
    •         I cannot live without: Humor. A life without laughter is no life at all.
    •         Beach or mountains: Mountains and lakes, definitely!
    •         The best advice I ever received is: Use it up; wear it out; make it do, or do without.
    •         A cause I care deeply about is: I contribute a large portion of my time, talents and resources to The Church of Jesus Christ of Latter-day Saints, and its associated charitable and humanitarian efforts.

     

    Photo’s By Nicole Leblanc At Le Petite Studio