The Treasure Chest Company is located at 269 West Main St in the Kendall Square Plaza. A fabulous boutique without the high boutique prices. You never know what you’ll find… at the Treasure Chest!
Tell us about your background and how The Treasure Chest/Sassyyou.com came to be?
The reason why I am in the fashion business is because of my Nanny Rose. Since I was a little girl I used to go to Canada & my Nanny owned a beautiful boutique. When I would visit I would go to her store and try on the cloths. I always wanted to help the ladies find stunning outfits!
What inspires you?
Finding beautiful clothing at great prices. It’s all about the hunt & seeing if my customers love it as much as I do!
What do you love about owning a small business?
For The Treasure Chest, it is interacting with my customers who now have become my friends. For Sassyyou.com, it’s working with local college students and watching them grow and learn different aspect of business. Listening to there ideas and inspiring them grow as an individual.
Why did you choose Northborough for your business location?
Our first location was in Shrewsbury. As we started to grow and look for a new location, we wanted to stay in Shrewsbury for the community. A friends told us about Kendal Sq. in Northborough. When we walked into the space I felt at home, there was a great vibe with urban living upstairs and retail below. We love all the windows and the natural light. Northborough has welcomed us with open arms!
America was built on local businesses and I truly believe we must keep this alive for the future of our children and our country. As a small business we try to purchase brands “made in the USA” and we also support women owned businesses by selling their brands in our store and on our website sassyyou.com.
Being local and small, tell us what you feel is the most important element to customer service?
The most important element to customer service in the clothing business is honesty. If an item does not look good on a client I tell them. I would rather not have the sale and gain there trust because trust is golden.
Do you have a favorite customer story you want to share?
I have a couple but the one that sticks out the most is when I first opened 6 years ago a customer came in and she was very unsure of herself. She was on a limited budget, so I worked with her to find the perfect outfit because she was going on a date for the first time in 2 years. Three days later she came in with a bottle of wine and a card thanking me for making her feel so beautiful. It is women like her that make me LOVE my job!
- My first job was: Selling vacuum cleaners
- My favorite movie is: Pretty Women
- I cannot live without: My family
- Beach or mountains: Beach
- The best advice I ever received is: Treat people the way you want to be treated
- A cause I care deeply about is: Any cancer foundation. I lost both my parents to cancer
Photo’s By Joyce Maranto of Maranto Studios