Tell us about your background and how Lowe’s came to be?
Lowe’s has been a family business since my grandparents opened a store in Westborough in 1948. I have been working in our family store since I was 9 years old and in the third grade. I bought Lowe’s Variety and Meat Shop in 1986 and successfully moved it in 2006 to Northborough Shopping Plaza.
What inspires you?
I am inspired by watching what it takes to be successful in a small town. We all want to belong to a team, a group, a part of history, but most importantly, we want to be seen and recognized.
What do you love about owning a small business?
I love owning a small business because of the impact you can have on the youth you hire, the families you connect with, and the community you serve.
Why did you choose Northboro for your business location?
We first opened on the corner of Route 20 and Route 135 then brought Lowe’s Meat Market to 23 West Main Street and then to the plaza we are in now. I would say Northborough kept providing me new opportunities.
Why do you feel that supporting local businesses is important?
Local Business is the wheel that turns a town into a home.
Being local and small, tell us what you feel is the most important element to customer service?
The most important element to any business is to remember that your customers have made a choice to frequent you.